Privacy Policy

Introduction

Ovenscleaned.com ("we", "us", "our") is jointly owned and operated by:

- Home Services Leeds Ltd, Office 6, Titan House, 13 Station Road, Leeds, West Yorkshire, LS18 5PA.

- MPB Cleaning Solutions Ltd, Branshaw Grove, Keighley, Bradford, West Yorkshire, BD22 6NH

Both companies act as joint data controllers for all personal information collected through this Website. We are committed to protecting your privacy and handling your personal data in accordance with UK GDPR and the Data Protection Act 2018.

Data We Collect

We may collect:

• Name, address, email, phone number
• Service enquiry or booking details
• IP address, device and browser information
• Website usage analytics
• Marketing preferences

How We Use Your Data

• Provide services and respond to enquiries
• Manage bookings and customer communication
• Improve our website and services
• Send updates, promotions, and service information (only with consent)
• Conduct analytics and performance reporting
• Comply with legal obligations

Legal Basis for Processing

Contract, legitimate interests, consent, and legal obligations.

Data Sharing

We may share your information with:

• Staff, contractors, and cleaners providing services
• IT service providers, payment processors, accountants, auditors, and legal advisors
• Regulatory bodies when legally required

Your use of any information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any services, information, or products accessed through this website meet your individual requirements.

We do not sell or trade your data.

International Transfers

Some third-party processors may store data outside the UK/EEA. Transfers are protected by standard contractual clauses or other approved safeguards.

Data Security

We implement appropriate technical and organisational measures to protect your data.

Data Retention

We retain personal data only as long as necessary for service delivery, legal compliance, or consented marketing. Data is deleted or anonymised after retention periods expire.

Your Rights

You have rights under GDPR including:

• Access, correction, deletion
• Withdrawal of consent
• Data portability
• Object to processing
• Complain to the ICO (https://ico.org.uk)

Cookies

Our website uses cookies including Google Analytics and social media plugins. Cookies help improve site performance and user experience. You can manage or disable cookies through your browser settings.

Governing Law

This Privacy Policy is governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the English Courts.

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